At 1wi, your privacy is not just an obligation — it is our sincere commitment. This document clearly explains how we collect, use, store, and protect the personal data of every member on our platform.
This Privacy Policy describes the data collection and usage practices of the 1wi platform. By registering or continuing to use our platform, you agree to the terms stated herein. Please read this document carefully in its entirety. If you have any questions, our support team is available via live chat 24/7.
Six core principles that shape our approach to privacy and data security for every member.
All data transmitted between your device and 1wi servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide. Your data is secure at all times.
1wi does not sell, rent, or trade members' personal data to any third party for commercial purposes. Your information belongs to you, and we respect the trust you place in us.
Every member has the right to access, correct, and request deletion of their personal data at any time. We provide a straightforward process for you to manage your own personal information.
Your personal data is stored on servers protected by strict access controls. Only authorised personnel may access sensitive information, and all access is logged and audited regularly.
In the event of any security incident involving your data, 1wi is committed to notifying affected members within the timeframe required by law and taking immediate remedial action.
The 1wi Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of data collection and processing complies with applicable legal provisions.
Welcome to the 1wi Privacy Policy. This document forms part of the agreement between you as a member and the 1wi platform operated under the domain 1wi.bio. We take our responsibility as the custodian of your personal data seriously and are committed to handling your information with the utmost integrity.
This policy details the types of data we collect, the purposes for collection, the parties who may receive your data under certain circumstances, the data retention period, and the rights available to you as a data subject. We believe transparency is the foundation of trust, which is why we strive to communicate in language that is easy for all our members to understand.
By using the 1wi platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
1wi acts as the data controller for all personal information collected through our platform. We are fully responsible for the security and handling of that data.
1wi collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identity card number | Registration form, KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, deposit & withdrawal details | Platform transactions |
| Technical Data | IP address, browser type, operating system, device | Automated server logs |
| Gaming Data | Betting history, games played, wins & losses | Platform activity |
| Communication Data | Live chat records, support emails, feedback | Customer support interactions |
We only collect data that is strictly necessary to operate our services safely and efficiently. Data minimisation is a core principle of our approach.
The personal data we collect is used for the following purposes. We do not use your data for any other purpose without first obtaining your consent:
All personal data processing by 1wi is based on at least one valid legal ground under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to withdraw your consent at any time. However, withdrawing consent may affect our ability to provide certain services to you.
1wi does not sell or disclose your personal data to third parties for marketing purposes without your consent. However, in the following limited situations, we may share your data:
All third parties we engage are required to meet data protection standards equal to or higher than those we uphold ourselves.
The 1wi platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.
1wi retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Our general data retention guidelines are as follows:
When data is no longer needed, we will delete or anonymise it in a secure and irreversible manner.
The security of your data is an absolute priority for 1wi. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction:
While we make every effort to protect your data, no security system can guarantee 100% protection. We encourage members to also take personal security measures, such as using strong passwords and not sharing login credentials.
Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data held by 1wi:
Request a copy of the personal data we hold about you at any time.
Request that we correct inaccurate or incomplete data without undue delay.
Request deletion of your data subject to applicable legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data under certain circumstances provided by law.
To submit any request relating to your rights, please contact our team by email at [email protected] or via the platform's live chat. We will process your request within 30 business days of receipt.
The 1wi platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If we find that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account. If you believe a minor may have registered an account on our platform, please contact our support team immediately.
Parents and guardians are encouraged to monitor their children's online activities and use appropriate parental control software to prevent access to online gaming platforms.
In operating our platform, your personal data may be transferred to and stored on servers located outside Malaysia. When such transfers occur, we ensure adequate protection is provided through:
You may request further information about the international data transfer mechanisms we use by contacting our support team.
1wi reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. When we make material changes, we will:
It is your responsibility to review this Privacy Policy periodically. Continued use of the 1wi platform after any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 1wi, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data subject rights requests, the processing period is up to 30 business days.
For complaints that cannot be resolved directly with us, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia, the statutory regulatory body for personal data protection in Malaysia.
1wi takes your privacy seriously. Register now and enjoy a gaming platform that is not only fun, but also secure and trusted by hundreds of thousands of members across Malaysia.